Ev88 takes the privacy of every member seriously. We never sell or share your personal information without consent. Find out exactly how your data is managed.
Six core pillars that underpin how ev88 protects the data and privacy of every member.
All data transmitted between your device and ev88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Member personal information is never sold, rented, or shared with any third party for marketing or commercial purposes without the member's explicit consent.
Personal data is stored on servers protected by multiple layers of security. Access to sensitive member information is granted only to authorised personnel.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time through the ev88 customer support team.
Ev88 uses an active threat detection system to monitor any suspicious activity that could compromise member data security. Monitoring is carried out 24 hours a day, 7 days a week.
The ev88 Privacy Policy is drafted in accordance with applicable data protection legislation. ev88 is committed to upholding the highest data protection standards at all times, in the best interests of its members.
Welcome to the ev88 Privacy Policy. This document clearly and thoroughly explains how ev88 collects, stores, uses, and protects the personal information of members who register and use our online gaming platform.
Ev88 takes privacy responsibility seriously. We believe that member trust is our most valuable asset. That is why every data processing decision is made with your interests and privacy as the top priority.
This Privacy Policy applies to all users who access the ev88 website, register a member account, use gaming services, make financial transactions, or contact our customer support team. By using the ev88 platform, you agree to the data processing practices described in this document.
This Privacy Policy should be read together with the Terms and Conditions as well as Responsible Gaming Policy ev88, which forms part of your membership agreement.
Ev88 collects several categories of personal information from members to ensure our platform operates safely, efficiently, and in accordance with applicable legal requirements. The information collected is divided into three main categories:
| Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, ID card number, verification selfie | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, state of residence | Communications, customer support, notifications |
| Financial Information | Deposit/withdrawal methods, transaction history | Payment processing, AML compliance |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud prevention, platform analytics |
| Gaming Data | Betting history, wins, and playtime | Responsible gaming, service improvement |
Ev88 only collects information that is genuinely necessary for the stated purposes. We do not collect data that is irrelevant or excessive beyond platform operational requirements.
You may choose not to provide certain information; however, this may limit your ability to use some features of the ev88 platform, including withdrawal processes that require full KYC verification.
All information collected by ev88 is used for specific and legitimate purposes. We do not use member data for any purpose that conflicts with members' interests or applicable law. Below is a detailed breakdown of how data is used:
Ev88 applies the principle of data minimisation — we only use the minimum amount of data necessary to achieve each of the purposes stated above.
Ev88 does not sell, rent, or trade member personal information to any third party for commercial purposes. However, in certain limited situations, ev88 may need to share information with the following parties:
All third parties handling ev88 member data are bound by strict data protection agreements. ev88 takes responsibility for ensuring these third parties uphold the same data protection standards that we practise.
Ev88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you access the ev88 website.
The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain functions within the ev88 platform. ev88 does not use cookies to personally identify you outside the context of our platform.
Ev88 implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, loss, destruction, or accidental disclosure. Key security measures we practise include:
While ev88 takes all reasonable steps to protect your data, no system is entirely free from risk. In the unlikely event of a significant security breach, ev88 is committed to notifying affected members within the timeframe required by applicable law.
You also play a role in keeping your account secure. ev88 recommends using a strong and unique password, enabling 2FA, and never sharing your login credentials with anyone.
As an ev88 member, you have the following rights regarding your personal data. ev88 is committed to making it easy for you to exercise these rights without unnecessary barriers:
You have the right to obtain a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal information.
You may request deletion of your personal data, subject to mandatory record-keeping obligations under applicable law.
You have the right to request that ev88 restrict how we process your data under certain circumstances.
You have the right to receive your personal data in a structured, machine-readable format for portability.
You have the right to object to the processing of your data for specific purposes, including direct marketing.
To exercise any of the above rights, contact the ev88 customer support team via live chat or email. Requests will be processed within 14 business days. ev88 may require identity verification before processing any data-related requests.
Ev88 retains member personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our general data retention guidelines are as follows:
Once the designated retention period ends, personal data will be securely deleted or anonymised so it can no longer be linked to any individual. This deletion process is carried out in accordance with strict security procedures.
The ev88 platform integrates with select third-party service providers to deliver a complete gaming experience — including licensed game providers, payment providers, and security service providers. Each provider is subject to their own privacy policy.
Ev88 only works with third-party providers that:
Ev88 is not responsible for the privacy practices of third parties that operate independently outside the scope of the ev88 platform. We encourage members to read the privacy policies of any service providers they engage with directly.
Ev88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Any changes made will be posted on this page with a clear update date.
For significant changes that affect members' privacy rights, ev88 will endeavour to provide advance notice through:
Continued use of the ev88 platform after a policy update is posted constitutes acceptance of the revised privacy terms. If you disagree with any changes, please contact our support team to discuss available options.
ev88 recommends that you review this Privacy Policy page regularly to ensure you are always aware of the latest version in effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ev88 handles your personal data, our customer support team is available 24 hours a day, 7 days a week.
For requests related to personal data such as access, correction, or deletion, please clearly state the type of request and provide the required identity verification details so we can process your request securely and efficiently.
ev88 is committed to responding to all privacy-related enquiries within 3 business days. Data deletion or transfer requests will be processed within 14 business days.